Soil is the material basis for human survival. However, in China, soils are wildly polluted by heavy metals, which poses serious health risks to humans. Bioremediation of heavy-metal contaminated soil is widely considered as a sustainable remediation strategy, but low remediation efficiency is still a scientific bottleneck of bioremediation. There are abundant microorganisms, plants and animals living in soils. Among these soil biota, there are complex interactions to form an intricate food web through material circulation and energy transfer. These interactions among soil biota affect the transportation and transformation of pollutants in soil, and consequently influence the bioremediation efficiency. The synergistic remediation by soil biota combines the advantages of diferent organisms to enhance the efficiency of bioremediation. In this paper, the interactions among soil biota and their influence on heavy-metal transportation and transformation, as well as bioremediation efficiency are reviewed. We also propose perspectives for future researches, including targeted regulating the structure of soil food web, improving the bioremediation efficiency of heavy-metal contaminated soil, and building a synergistic remediation technology with multi-organisms based on food web.